該不該買Apple Care？可參考這個文章

[Bianca]

有點久的文章，但還是滿值得一看，給要考慮買ACPP的人參考參考


AppleCare Protection Plan: Is it Worth It?


The cost associated with the AppleCare Protection Plan can be quite steep, especially for the budget conscious student, or the working class family. So it's not a decision taken lightly by. This article aims to help you decide if it is worth it for you or not.

What is it?
The AppleCare Protection Plan, commonly known as APP, is essentially an extended warranty for your Mac. It's benefits are two-fold - providing an extended parts and labour coverage as well as expert telephone support for all Mac software and hardware. APP also covers any displays purchased with your MacBook, MacBook Pro, Mac Mini, and Mac Pro. Additionally, it also covers an Airport Card, Airport Extreme/ Express/Base Station, and any Apple RAM. APP must be purchased and registered (you need to register with Apple that you have purchased it, otherwise Apple does not know you have paid for it) within the standard Apple warranty period. What that means is if you've owned your computer for more than a year, you cannot apply AppleCare to your computer anymore.

Parts and Labour Coverage
This is vitally important. I've seen far too many people NOT puchase the AppleCare, and fall into major strife later on when their screen starts displaying weird patterns. If you think about it, the AppleCare sells itself based on the fact that it covers all of your parts, plus the labour charges. Even if you replace just one part outside of that 1-year standard warranty, the APP has already paid for itself.

World-class Telephone Support
The second benefit of APP, this is one of the most unused features of APP. Most people that purchase APP don't realise that they have one of the best telephone support networks at their fingertips. Normally, your Mac comes with 90 days of complimentary phone support that usually comes out of India (no offence intended), where their performance is judged on the number of calls they take. Now, with the APP, that phone support changes to world-class phone support that comes out of Australia, where their performance is judged by the number of problems solved. These are good people trying to help you!

Bundled Extras
TechTool Deluxe from Micromat. This is an all-in-one diagnostic utility, used by many Apple Certified Repairers. Very handy to have.

Negatives
APP isn't cheap, and is a lot to lay out on something you may never use! If you do the math, it works out to be roughly 80 cents a day, outside of that 1 year period. Of course, the price is scaled to what kind of computer it is, ie. portables have the potential to cost Apple more in terms of Parts and Labour, so the APP for MacBook/ MacBook Pro costs more.

Other notes
APP for iPod, iPod Touch, iPod Classic, iPod Nano, iPod Shuffle, AppleTV, only extends the warranty for another year, bringing it to two years total. All other products are extended by two years, bringing total warranty coverage to three years. Warranty is transferable in the sense that if you sell your product, the APP goes with it.
APP is applied to the serial number of the machine, so if you buy an APP with your MacBook Pro, you can use that unregistered APP with your PowerBook. You also do not need to bring in a receipt with you when you take a Mac in for service, as Apple tracks every single item via a serial number and knows whether it is in warranty or not via its serial number.
You can't use APP for MacBook with a MacBook Pro. The parts are different and the Pro is more expensive, hence the APP for MacBook Pro is more expensive.
APP warranty is global. Take your Mac anywhere in the world and the local Apple Service Center will repair it with no documentation required as they have access to the Apple Global Exchange database, that tracks Macs worldwide for their warranty status.
Another way to get significantly cheaper AppleCare is to get it overseas from eBay, where the code is emailed to you. There have been a couple of threads about it on MacTalk if you want more information on purchasing AppleCare from eBay.

Compared to store "extended warranties" and other types of insurance
Most of the larger chain stores like Dick Smith and Domayne will offer you their own product care warranties that are significantly less than AppleCare. Sometimes these are handy as they can cover accidental damage or theft, which AppleCare does not cover for. These types of insurance usually work by the product owner taking it to a service center, getting the item repaired and paying out of their own pocket, then getting the insurance company to reimburse them, or taking the product in to a service center, receiving a quote and get the insurance company to approve the repairs.

Your credit card (particularly the Gold and Platinum type cards) often have automatic purchase insurance, which is also worth looking into.

The good thing about AppleCare is that you don't need to purchase it on the spot. So do a bit of research into the insurance being offered to you either by the store, undertaking your own insurance (which is quite a good idea for laptops) or your automatic credit card insurance and see how it compares to AppleCare and if it suits you.

Conclusions
The peace of mind APP offers is worth it, and even if disaster strikes, you will still be able to get the machine repaired. I personally know someone who had a PowerMac G5, something happened to it, and since he had bought the APP for his PowerMac, Apple decided to replace his machine with a Mac Pro! If you plan on keeping your computer or device more than one year, keep it protected incase of any future defects is good piece of mind. Also keep in mind other types of insurance that could also be of more use or of better value for your personal reasons. The bottom line is that if it's going to be financially difficult for you to manage if you had to shell out for a major repair, your best bet is to get some form of protection for your device. A little extra money spent up front can protect you from sticker shock down the line.


原文從Mac Talk轉載

[macintosh90]

§Úı±o ¤j®a ¦pªG «Üªí­±ªº¥h¬Ý AppleCare, ·|ı±o Apple ºÆ¤F, ¦]¬°·|¥h¶Rªº¤H ¤Ö¤§¤S¤Ö, ¦ý¬O ©Z¥Õ説 ¦pªG ©p·Uºâ°÷, ·íµM­n¶R!

¨ºµ¥©ó ¶R¤F«OÀI, ¦Ó¥B ³o­Ó«OÀI ¤ñ §Ú­Ì¤Hªº¥@¬Éªº·N¥~ÀI, ¹ØÀI, ¤°»ò ÂåÀø«OÀI ³£ÁÙ ­È±o!

¦]¬° ¤H¦º¤F «OÀI ¤]µLªk ±Ï¬¡§A!

¦ý¬O §Aªº ¥ô¦ó¤@´Ú Mac ¦º¤F? AppleCare ¥i¥HÅý©p´_¬¡!
¬Æ¦Ü ´«¤@»O¥þ·sªºµ¹§A.

©Ò¥H ¦pªG §A¦³¹wºâ, ´N¤£­n説 AppleCare ¤Ó¶Q.
·íµM ¦pªG §A¨S¹wºâ, ¥i¥H ³s¬Ý³£¤£­n¬Ý¤F!

AppleCare ¥»¨Ó´N¬O µ¹ ¦³¹wºâªº¤H «ä¦Òªº¤@­ÓÀu½è©µªø 100%«O©T. ¤£¹³ ¥«­±¤W ´X¥G©Ò¦³¹q¤l°Ó«~ ¼L¤Ú»¡ªº«O©T ³£¬O 説°²ªº, ¯uªº¹L¤F 2¦~¤§«á ÁÙ¦b «O©T 3¦~ ©Î 5¦~¤ºªº°Ó«~, ¥L­Ì«o¥s§A ¥I¥X ¤@¤jµ§¿ú ¨Óºû­×, µM«á §A½èºÃªº®É­Ô ¥L­Ì ÁÙ¦³¿ìªk 説 ¨º¬O «O©T±ø´Ú ¨S¦³ ¼g¨ìªº³¡¥÷, ¤Ï¥¿ ´N¬O¦³¿ìªk Á¿¨ì §Aı±o ¥L­Ì­n§A ®³¿ú¥X¨Ó ºû­×¬O¹ïªº. ¦ý¬O ·íªì «H»}¥¹¥¹ªº 5¦~«O©T©O? »¡¬ï¤F¥u¬O·E¤l!

©Ò¥H, §Ú¹ç¥i ªá¿ú¶R¤@­Ó ¹ê¹ê¦b¦bªº¯u«O©T! ¤]¤£­n ¶BÄF¶°¹Î¯ëªº°²«O©T!

[Roc]

我都是買二手的Mac，入手先決條件都是要保固內的（原廠一年保或是含AppleCare）當然我的預算是包含買AppleCare。

[macintosh90]

¦³®É­Ô §Ú­Ì¶R AppleCare ¤]¬O ¤ä«ù Apple ªº¤è¦¡, Åý¥L­ÌÄ~Äò¥Í¦s¤U¥h.
ÂùĹ! §A±o¨ì¯u«O»Ù, ¤]µ¥©ó¤ä«ù Apple. Åý¦nªF¦è Ä~Äò¥Í¦s.

·íµM, ¦pªG§A¦³¿úªº¸Ü! ¤£¤¶·N ³oºØ¤p¨Æªº¸Ü!

¦ý¬O ¦pªG§A¦³¿ú, ©p¤S¶û¥L¶Q? ¨º´N¬O§AªºÆ[©À ¤£¥¿½T. ¥ø·~­n¥Í¦s, ¤£ÁÈ¿ú «ç»ò µo®i §ó¦nªº§Þ³N? «ç»ò©µÄò ªA°È®ø¶OªÌ?

©Ò¥H ¤£­n»¡ AppleCare ¶Q, ¥L¥»¨Ó´N¬O ¤@­Ó ´_¬¡«OÃÒ, ¥i¥HÅý¦ºªºªF¦è´_¬¡, ¥N»ù·íµM­n°ª¤@ÂI, «Ü¦X²z.

¦Ó¥B, ­n¤£­n¶R¬O¦Û¤v¨M©wªº, ¦pªG§A¤£¶R ¤]¤£·|«ç¼Ë.

[ross_tt]

有時候 我們買 AppleCare 也是 支持 Apple 的方式, 讓他們繼續生存下去.
雙贏! 你得到真保障, 也等於支持 Apple. 讓好東西 繼續生存.

當然, 如果你有錢的話! 不介意 這種小事的話!

但是 如果你有錢, 妳又嫌他貴? 那就是你的觀念 不正確. 企業要生存, 不賺錢 怎麼 發展 更好的技術? 怎麼延續 服務消費者?

所以 不要說 AppleCare 貴, 他本來就是 一個 復活保證, 可以讓死的東西復活, 代價當然要高一點, 很合理.

而且, 要不要買是自己決定的, 如果你不買 也不會怎樣.

雖然我也很喜歡 Apple ，但我不覺得買個 Apple Care 有這麼偉大。

說實話，我買過的所有 Apple 產品，都沒有買 Apple Care ，不過我運氣也滿好的，這些機器都拖個四～五年才壽終正寢。

[macintosh90]

§Ú»¡¹L¤F, ¦pªG§A¦³¿úªº¸Ü, »¡¥Õ¤@ÂI ´N¬O §A«Ü´I¦³ªº¸Ü.
§O¤H¶R ¤@»O iMac ­n ¦s¦n´X­Ó¤ëÁ~¤ô, §A¤@¦¸¥i¥H¶R 10¥xªº ³oºØ¤H.
§A ·íµM­n¶R AppleCare, ³o¬O§Úªº·N«ä.

§Ú¨S»¡ ¶R ©Î ¤£¶R ¥Nªí °¶¤j ©Î ¤£°¶¤j.

§Ú¥u¬Oı±o, ·í§A¦³¯à¤Oªº®É­Ô, ¤ä«ù ¦nªº¤½¥q ¨S¤°»ò¤£¦n!

§Ú¤]±`±` ¦bºô¸ô¤W ¬Ý¨ì ¦nªº ­µ¼Ö §Ú´N ªá¿ú¥h¶R!
¤£¥Îµsª©, p to p, ³o¼Ë ¬O ¤ä«ù ­µ¼Ö®a.

[macintosh90]

¦pªG 10¦~«á Apple ³Q Microsoft ¨ÖÁÊ, §A­ÌÄ@·N¶Ü? ¨ì®É­Ô Mac OS X Åܦ¨ Macdows OS Y, §A­Ì Ä@·N¶Ü?

µM«á Expose & Space ®ø¥¢¤F, Dock ¤]¤£¨£¤F, ©Ò¦³ ¶K¤ß¥L¤Hªº³]­p ³£¤£¨£¤F, §A«ö ºñ¦â«ö¶s ¤]¤£·| ¦Û°Ê À°©p ±Æ¾ã»ô/¦¬½s.

¤£¤p¤ß «ö¨ì Delete ÁÙ·|§âÀɮקR°£, ¤£¹³ Mac OS ¤@©w­n«ö Command + Backspace

Åܦ¨ 100% Windows, ¨ì®É­Ô ´NºG¤F.

©Ò¥H §Ú­Ì®ø¶OªÌ À³¸Ó ¦h¦h¤ä«ù Apple, Åý¥L­Ì ªø¤[¥Í¦s¤U¥h.

²¦³º, ½Ö³ßÅw Windows?

[ross_tt]

如果 10年後 Apple 被 Microsoft 併購, 你們願意嗎? 到時候 Mac OS X 變成 Macdows OS Y, 你們 願意嗎?
然後 Expose & Space 消失了, Dock 也不見了, 所有 貼心他人的設計 都不見了, 你按 綠色按鈕 也不會 自動 幫妳 排整齊/收編.
不小心 按到 Delete 還會把檔案刪除, 不像 Mac OS 一定要按 Command + Backspace
變成 100% Windows, 到時候 就慘了.
所以 我們消費者 應該 多多支持 Apple, 讓他們 長久生存下去.
畢竟, 誰喜歡 Windows?

您多慮了！

若你真的那麼喜歡 Apple ，建議請跟進藤光聯絡。

[Chang aaron]

買AppleCare與富有與否無關，純為商業行為，你多兩年保險，Apple展現對自家產品的信心與獲得現金，購買與否端視個人對風險之評估，我的PowerBook在AppleCare到期前兩個月，除CPU外，幾乎全部換新，我認為AppleCare值得。
如果十年後Apple被Microsoft併入，代表它已喪失商業競爭力，代表Windows比現在更完善、更多人使用，為何不樂見？
MacOS非十全十美，只是其缺點常被Apple情結忽視，全世界主動或被動喜歡Windows也超過2/3，它並非一無可取，全世界有多少人靠它接觸世界，你認為他們喜歡看得到吃不到的Apple，或是較易擁有的Windows？曲高和寡是無法生存，Business is business。

[mosterlee]

給個逆向思考的想法

如果每個消費者購買蘋果電腦同時也會消費apple care，而此群消費者心中認為apple care是值得一買的原因，是保固三年內蘋果電腦正常使用下某些零件有很高的機率會損壞，因為零件更新費用嚇人，所以相對地購買apple care是值得的。

如果真的消費者都會購買apple care，那我這一段時間就不考慮apple產品了，因為其公司的電子消費產品正常使用下連三年都稱不住，那...還能在這麼競爭的市場上玩嗎？

一般電子商品正常使用下可以稱多久，大家都有個底，至於apple care賣的好不好，其實答案已經很清楚。如果apple care賣的好，代表這公司產品品質...，真的需要額外付費保固；相對的，apple care賣的少，代表消費者認同此公司的商品品質壽命不會短到三年內報廢。

這是一個有趣的議題，如果我手上有消費者購買蘋果電腦與購買apple care的資料，統計分析應該可以透露出消費者的傾向。

[candyz]

我從 iBook G4 1.2G 12" 開始
先後入手了 PowerBook G4 1.67G 15"
Mac mini 兩台 (PowerPC and Intel Core 2 Duo 各一台)
iPod nano 一代
Airport Express/Airport Extreme 等共三台無線基地台
MacBook Core 2 Duo
以及先幾天剛買的 Unibody MacBook Pro

我是都沒有買過 AppleCare，因為我認為沒那個需要
要是 AppleCare 賣得好，我反而會怕...XD (表示品質下降，產品零件都撐不到一年就會掛點)
但事實就是如此啊...嘆

用到現在，我最懷念的，還是 iBook G4 的品質，當時我是全年無休的，iBook 是24hr 開機都不關的，上、下班就是蓋起來就帶走了...
這樣操下來，操了兩、三年，都活得好好的，沒換過任何零件(除了硬碟有加大換過)，我也沒買 AppleCare
更重要的是，我家那隻 10kg 的貓，常常給我踩在 iBook 上，但 iBook 仍然可以承受那個重量...XD

後來兩年多前，在優仕的一個舊換新方案中，我用 iBook 折價換了一台新的 MacBook Core 2 Duo
而這台 MacBook Core 2 Duo 機器，就在最近剛滿二年，然後就一堆狀況開始出現了 (其實狀況早在幾個月前就有了)
我沒有買 AppleCare 而機器也早已經過保了，但我也中了很多人都遇到的電池膨脹變形的問題
因為電池膨脹變形，我現在連裝上去都不行
而且，連帶的，也間接造成了我的 Keyboard and Trackpad 都故障不能用

一個重點: AppleCare 現在是不保固電池的 (以前是有的)

而我在最近一、兩個星期，都在跟優仕以及Apple的客服人員交涉中...

目前得到的結果是，電池還是沒救，我得自費去買新的，而 Keyboard/Trackpad 故障的部份，目前我是在待料等通知中...

而我的那台 PowerBook G4，由於算是買二手的，買來就差不多要過保了，我也沒有買 AppleCare，但用沒多久，也發生了 Keyboard 某些按鍵無法按的問題，過保維修要好幾千，所以我就沒修，買個 Keyboard 回來外接，勉強還可以用 (由於是買二手的，故障原因我就不敢確定是如何造成的，只好自己認了)
但總要有機器可以帶出去用，這也是我後來拿 iBook 去換新 MacBook 來用的原因

而 Mac mini 一開始我是買末代的 PowerPC G4 1.5GHz 版的，後來跟人家交換了變成 Intel Core 2 Duo 的版本，放在家裡放 iTunes 聽音樂用...XD

我用了那麼多年來的感想，現在的 Mac 早已不再像從前那麼的高貴，品質也一代不如一代，故障機率也越來越高

搞得似乎不買 AppleCare 到時就得付貴貴的維修費用...XD

我寧願 Apple 把品質做好一點，價格高一點無所謂，至少要耐用，而不是問題一大堆，用沒多久就壞這個壞那個的，還得靠阿婆保佑來保佑...

[julialee]

我用過三台Mac
Powerbook G4, Macbook, Mac Air

除了第一台有買apple care之外
其他都沒買
Powerbook 用了5年多才壽終正寢
Macbook 與 Mac Air 使用上也都無慮
Macbook使用一年多脫手前
換了一次HD 但沒有被收取任何費用
Apple Store Genius Bar 的服務超快
2個小時就拿到換了HD的小白

所以
就我個人的經驗
會比較頃向不買apple care

[Bianca]

用到現在，我最懷念的，還是 iBook G4 的品質，當時我是全年無休的，iBook 是24hr 開機都不關的，上、下班就是蓋起來就帶走了...
這樣操下來，操了兩、三年，都活得好好的，沒換過任何零件(除了硬碟有加大換過)，我也沒買 AppleCare
更重要的是，我家那隻 10kg 的貓，常常給我踩在 iBook 上，但 iBook 仍然可以承受那個重量...XD

我不能同意你更多
ibook真的是耐操強健又好用

不過現在的機器...我傾向要買ACPP

也不是說整體品質下降，只能說出貨量大了即使維持一樣的機率但故障總數就是多了很多....

[little.goon]

我6年前買Apple iMac G5
維修不到五次
我去年買Macbook
還不到一年 我已經修了三次了

[whindang]

我的 ibook 是 04 年買的，到現在陪我每天使用幾個小時，重開不算的話，我已經記不清楚上次關機是什麼時候了。

我鍵盤都敲超大力，學弟以為我很想換電腦...

[McClintock]

買來第三年的Macbook，風扇掛掉，安靜到不行，
想當然爾，只要隨便開個影片來過看就會因為過熱而導致自動關機，
送修時連同螢幕不定時閃爍以及鍵盤上蓋裂痕的問題一起解決了，
才等了一個星期而已，感覺還不錯。

所以，個人認為還是要買。

[shaoyen]

ACPP的價值跟所在地區有關。台灣的ACPP價值不見得很高，因為維修機器等待的時間實在是......

當然跟過保硬要修比起來表面上是好多了，但是我認為實際上會碰到的情況是因為維修等待的時間，以及維修的品質都考慮進去之後，不如過保之後買新的，在心理上比較過得去。否則放著ACPP，修也沒用，不修又覺得浪費。

[nice7126]

要買的人就是會買囉!!!

或者是

覺得自己運氣總是很好的人

就可以省下這一筆錢囉!!

[Roc]

要買的人就是會買囉!!!

或者是

覺得自己運氣總是很好的人

就可以省下這一筆錢囉!!

這就好像是為愛車買保險（或許這個比喻不是很恰當），你會怎麼買？只買強制險？或是加個竊盜險？還是買全險？

現在的 3C 產品為了面臨全球的競爭環境，在Costdown前提下品質就被犧牲了！
所以為自己的 3C 產品買個保險好像也是必要的！

[esummerimac]

哈哈！我就是那種沒啥錢，卻又擔心的很⋯的人
直到過保已經四、五個月的現在，就⋯就不用想那麼多啦！